Privacy Policy

Privacy Policy

AIForexpert is committed to protecting our clients' personal and financial information. In the course of providing brokerage services, we collect certain information about our clients to ensure seamless transactions and to comply with regulatory requirements. Our Privacy Policy provides transparency about the types of information we collect, why we collect it, and how we use it. We also explain how we may share this information with third parties, such as affiliates or service providers, to facilitate our services or as required by law. By adhering to the principles outlined in our Privacy Notice, we aim to foster trust and confidence with our clients, ensuring that their personal and financial information is treated with the utmost care and confidentiality.

1. Information we collect and how we collect it

While providing the Services, AIForexpert collects or receives the following types of information from you:

• Identity data, such as your full name, Social Security number/Tax Identification number, date of birth, and any other personal information connected to identifying you from government-issued identification documents.
• Contact data, such as residential/mailing address, telephone numbers, and email address.
• Financial data, such as your bank account and payment card details, and information about your employment, income, account balances, financial transaction history, credit history, tax information, and credit scores.
• Profile data, such as your username and password, your knowledge assessment results, your interests, preferences, feedback, and survey responses.

Information we collect automatically through the Services:

• Usage Information. We collect information about your activity on our Services, which includes device identifiers (like IP address or mobile device identifiers), pages or features you use, time and date of access, and other similar usage information.
• Transactional Information. When you receive, submit, or complete a transaction via the Services, we collect information about the transaction, such as transaction amount, type and nature of the transaction, and time and date of the transaction.

Information we collect from other sources:

• Vendors and Business Partners. We collect information about you from companies that we do business with, such as name, contact data, inferences about your preferences and attributes, as well as inferred fraud risk, from identity verification and fraud prevention partners.
• Financial Account Linking. We may receive financial account information about you from third-parties, such as your financial institutions.
• Connected Services. If you link, connect, or log in to your AIForexpert Account with a third-party service (e.g., Google, Apple), the third-party service may send us information such as your profile information from that service.
• Advertising Data. We collect information in connection with our ad campaigns that surface on other platforms, such as the ads you click on and other interactions with our ads.
• Credit Information. We may receive credit-related information about you from third parties, such as credit bureaus.

2. How we use your information

The information we gather is utilized for the purposes outlined below, or as specifically communicated to you at the time of collection:

• Provide and maintain our services, which encompasses processing account applications, verifying your identity, ensuring the functionality of our platform, offering support, recording transactional details, and managing billing and accounts.
• Deliver transactional and relational communications to you, including confirmations, invoices, technical updates, customer support responses, software enhancements, security advisories, support messages, and transactional information.
• Communicate with you about offers and personalized content tailored to your interests, including newsletters, product announcements, partner offerings, surveys, contests, sweepstakes, events, and advertisements customized to your preferences.
• Monitor and enhance the performance of our services through usage analysis and research and development efforts.
• Organize and oversee contests, sweepstakes, and promotional campaigns, as well as manage the processing and distribution of entries and rewards.
• Safeguard the safety and integrity of our services, business operations, and user community by investigating and preventing fraudulent or unlawful activities.
• Uphold our legal rights and defend against legal claims, including enforcing contracts and agreements.
• Adhere to relevant laws and regulatory obligations, including those applicable to regulated broker-dealers and money services businesses.

3. Disclosures of information

We value your trust and are committed to being transparent about when and with whom your information is shared. We may disclose--or allow others to collect--information about you in the following situations:

• Authorized Service Providers: We share information with trusted vendors who support our operations, including services such as mailing, website hosting, marketing, advertising, analytics, and contest fulfillment.
• Marketing and Analytics Partners: We may share your information with third-party platforms for advertising and analytics purposes.
• Corporate Transactions: Your information may be disclosed in the context of a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets.
• Legal and Regulatory Requirements: We may disclose your information to comply with applicable laws, legal processes, or regulatory obligations, or to protect the rights, safety, and property of AIForexpert, our users, or the public.
• With Your Consent: We may share your information for other purposes when you have given us your explicit consent.

4. Third-party tracking and online advertising

We and third parties may use cookies, pixels, device identifiers, and similar technologies to collect information about your use of our websites, apps, and other online services. This includes when we engage third-party advertising and analytics services to better understand your online activity and deliver targeted advertisements.

This information is used by us and our third-party partners for various purposes, including analyzing data, assessing content popularity, and delivering targeted ads based on your interests both on our platforms and others.

5. Your controls

You have several options to control the information we collect and process:

• Manage Communication Preferences: To stop receiving promotional emails, click "unsubscribe" in any of our emails. However, you may still receive essential service-related communications.
• Restrict Mobile Ad Tracking: You can disable ad tracking on your mobile device, preventing us from accessing your advertising ID.
• Opt Out of Data Sharing: To stop sharing your data with marketing partners, contact us at service@AIForexpert.com.
• Cookie controls: AIForexpert uses cookies to improve website functionality, securely verify your identity, and personalize your experience. Most browsers allow you to be notified when a cookie is placed or to block them.

6. Additional US States privacy rights

This section provides further details regarding personal information and the rights granted to residents of certain U.S. states under relevant state laws.

For California residents: Under the California Consumer Privacy Act (CCPA), you have rights including Right to Know, Right to Request Deletion, Right to Opt-Out of Selling Personal Information, and Nondiscrimination.

For Nevada residents: We do not sell consumers' covered information for monetary consideration. You have the right to submit a request directing us not to sell your personal information.

For Vermont residents: We do not share information we collect about you with non-affiliated third parties, except as allowed by law.

7. Data retention

We retain personal information based on business needs and legal requirements. Personal data is kept for as long as necessary to fulfill the purposes for which it was collected, as well as for other business purposes outlined in this Privacy Policy.

8. Children

We do not knowingly collect or request information from individuals under the age of 13. If you believe we may have information from a child under 13, please contact us at service@AIForexpert.com.

9. Changes to this privacy statement

This Privacy Policy and Privacy Notice may be updated or revised at any time, with or without prior notice. The latest version will be posted on our website. Your continued use of our Services indicates your consent to the revised version.

10. How to contact us

For questions, comments, or suggestions regarding AIForexpert's Privacy Policy, or your personal information, please reach out to us via email at service@AIForexpert.com.